FREQUENTLY ASKED QUESTIONS
DO YOU REALLY GUARANTEE MY SATISFACTION?
You bet! I offer this guarantee because I want you to love, love, LOVE what I create for you! If you don't, then I would be happy to either re-shoot your session at no extra charge, or refund your session fee 100%. It's really that simple!
WHAT DOES MY SESSION FEE PAY FOR?
The session fee pays for the photographer's time and talent during the session, post-production work, and your private online gallery. It also includes a $150 deposit on your final order. Orders placed within one week of viewing proofs will also receive 5% off all standard prints.
HOW FAR IN ADVANCE DO I NEED TO BOOK MY SESSION?
Session availability is limited, so it is recommended that you call or email at least 2-3 weeks ahead to schedule your portrait sitting. During the fall and Christmas season, the calendar fills up quickly so you may want to call as early as August to get your first choice of dates -- especially if you would like a Saturday appointment.
WHERE WILL MY SESSION TAKE PLACE?
Sessions may take place in the studio or on location. Location sessions take place at your home or other favorite place and are casual, unposed and always without backdrops. Some of the more popular locations are: Eden Park, Ault Park, International Friendship Park, Spring Grove Cemetery, Devou Park, and Florence Nature Park.
WHAT SHOULD WE WEAR?
Simple clothes and solid colors work best for photographs. Please see the What to Wear? info tab for more details on clothing guidelines.
CAN YOU RETOUCH BOO BOOS, SCARS AND WRINKLES?
Absolutely! Unlike other studios, basic retouching is standard on all final print orders.
WHAT IF MY CHILD IS SICK THE DAY OF THE SESSION?
Since the success of your portraits depends upon happy kids as well as a relaxed and unrushed atmosphere, it is requsted that you call as soon as possible if your child is ill or if you find you are running significantly late. We would be happy to reschedule your session at no additional charge.
WHEN WILL MY PHOTOS BE READY?
Your images will be available for viewing on your private web gallery in a few days. Final print orders will be ready within 2-3 weeks after your order is placed.
DO YOU ARCHIVE SESSION IMAGE FILES?
Purchased images are archived indefinitely, so rest assured that they can always be replaced if they are ever lost or damaged. Images that are not ordered are purged, in order to make room for new clients.
CAN I PURCHASE A CD OF MY PROOFS SO I CAN PRINT MY OWN PICTURES?
Unfortunately, no. CKP takes great pride in producing portraits of the highest artistic quality. When you place your order for prints, much care is taken in cropping & retouching, as well as in making final adjustments to exposure, color, contrast, etc. It is therefore strict studio policy that all images produced by Creative Kids Portraiture, including proofs, are protected by copyright law and therefore may not be reproduced in any way without the express written permission of Suzanne G. Lorenz. Limited copyright releases can be purchased for a nominal fee, so please feel free to discuss your needs.
WHAT ARE THE STUDIO HOURS?
Sessions and consultations are by appointment only.